Foodstuffs successfully implemented the One Data project on 1
August this year. The project created a new national Product
Information Management (PIM) team, who are responsible to check and
enrich product data from our suppliers in a new National Product
This process ensures that the product data available to
Foodstuffs North Island and Foodstuffs South Island is high
quality, and ready for our business to use in purchasing and
selling products to our customers.
The systems we have implemented are working well, and we are
focused on getting product data available for use as quickly as
possible. The go-live period did create a backlog due to our
moratorium, but we are working our way through this. Suppliers can
help us prioritise the workload by giving a Start Availability Date
when submitting product data via Data eXpress (DEX) or Product
If you need to follow up a product submission, your first point
of contact should be the category manager to check if they can see
your product yet. If it is still being processed, you can contact
the National PIM team to check they have it correctly prioritised.
Email your query to email@example.com or phone 0800 555
985 to reach our support team.
Online Help for DEX
You can access context sensitive help for DEX by clicking the Help
Button. In this area you will find information about the correct
process to modify a product or add new data to an existing product.
Take a few moments to read this information before you begin.
Support for Product Flow
To access support for Product Flow, contact GS1 directly at 0800
10 23 56 during normal business hours, or via email firstname.lastname@example.org
Thank you once again for your support as we transition to a new,
more effective way of managing the thousands of product changes we
process every year.
GM Merchandise, Foodstuffs North Island
GM Merchandise, Foodstuffs South Island