New Zealand is facing a challenge that is unprecedented in our lifetimes. As supermarkets are essential services, we are focused on our core mission – to feed all of New Zealand. As suppliers to supermarkets, you are also essential to this mission.
We thank you, our valued supply partners, for the commitment and support you have provided to date. Our journey is far from over and we must continue the same focus and awareness of our mission over the coming weeks and months.
Our retail trading environment is adapting to manage our customer needs through the COVID-19 pandemic and our supermarkets and convenience stores will remain open during Alert Level 4 from midnight on Wednesday. The Government mandated restrictions now being placed on our communities will put additional pressure on both our retail and our wholesale operations.
We have had some suppliers asking us if they are also considered essential businesses. We are not in a position to advise every supplier of their status, so we recommend that you check the COVID-19 website here:
If you have a login to the eXchange portal, please take a moment to check your contact details are correct. It's really important that we can keep in touch with the right people!